Breeze Titan 4.0 FAQ

If you have questions regarding a newer build of breeze please contact us at the email or phone number below.

Have a specific question concerning Breeze Titan 4.0?  The Breeze Titan FAQ is designed to answer those questions.  Check out the questions and answers below.  If you don't see the answer you need, submit a new question in the form to the left.  If your situation requires immediate attention, contact us at:
 Ph: (888) 470-0621
 Monday - Friday 8:00am-6:00pm Central

After Hours Support & Appointments Are Available

Breeze eDiscovery Suite Runs on Windows 7!!!

Admin / Job Setup

Q: I have a database of PDF files and some coding/metadata.  I want to convert all of it into a Summation database.  Can Breeze do that?

A. Absolutely!  There are a few steps involved in the process but Breeze suppot staff is avalible to guide you through the steps.  Contact us at to get started with a free trial.

Q: What native files does Breeze eDiscovery Suite support?
A:  Breeze can recognize a multitude of native files for your electronic discovery project and can extract the metadata for these files.  When converting to TIF, Breeze requires that either the native application or an associated file viewer is installed on your processing station.  If you are able to open a particular native file on the PC where Breeze is installed, then Breeze will be able to open the file to convert to TIF.  Breeze does not require any particular file viewer...If you can open the file, Breeze can open the file!

Q: Does Breeze eDiscovery Suite support Unicode files?
A:  One of the great things about Breeze eDiscovery Suite is how Breeze is able to read and process Unicode files by default.  This means that you are able to process ANSI and Unicode based files in one process.  This is particularly important for groups who are looking to process international electronic discovery gathers, and/or native files written in languages other than English.

Q: How does Breeze handle embedded or attached files and objects when processing native files?
A:  Breeze eDiscovery Suite has infinite recursion ability.  This means that Breeze will identify and extract objects, file attachments, ZIP file contents, and so on as far as the deepest object or file can be found.  This recursion is particularly important when your electronic discovery project has files embedded in files, embedded in files, saved in compressed files, which are attached to other files.  Whew!  That was a mouthful!!

Q: Can I use my workstation while Breeze eDiscovery Suite is processing files?
A: The answer to this question depends on which processing option(s) you are running.  You can use your workstation if you are using any of the processing options that are not under the EDD tab.  When you use any of the EDD options, the workstation must be in "dedicated mode".  This means that no other processes can be running on the workstation other than Breeze.  Examples of Breeze running in dedicated mode are:

  • Begin a Breeze process to run over night
  • Breeze is installed on a dedicated workstation

If you are using any of the image file only processing options, you can continue using your workstation as usual.

Job Processing

Q: I'm trying to TIF the files from my Breeze.mdb file I created in the Create Native Load File option, but everytime I hit the [GO] button, the files are printed to my office printer.  What am I doing wrong?
A: Breeze is sending your native files to your printer because your office printer is set as the default printer.  You will need to change your default printer to the Breeze TIF Writer.  To do this:

  • Go to Start and select Control Panel
  • Select Printers and Faxes
  • Right Click on the "Breeze TIF Writer"
  • Select "Set as Default Printer"

Now you will be able to run any of the TIF options to convert your native files to TIF.

Q: I need to review my native files in Summation.  Can I create an eDII using Breeze?
A:  Using the Create Native Load File option with Breeze, you are able to process native files to a Summation eDII with metadata to load into Summation.  Breeze also creates Concordance DAT load file with the native file information.

Q: I have reviewed my documents in the database and only need to process a small portion of the native files to TIF.  Do I have to convert all of the files from my Create Native Load File volume to TIF or is there an option to convert only my select group of files?
A:  The TIF from List option will allow you to convert a subset of native files to TIF.  The first thing you need to do is create a DocID list.  Export the list of DocIDs you would like to process to TIF out of your database.  Save the list of DocIDs to a TXT file and make the first line of the TXT say "DocID".  Click here for a sample DocID list.  Save the TXT file in the same folder where the Breeze.mdb file is saved.  Now you can browse to your DocID list using the TIF from List option in Breeze.

Q: Can I process PST files with Breeze eDiscovery Suite?
A:  Yes.  Breeze eDiscovery Suite will allow you to create a native load files, convert to TIF and/or print the mail store to paper.  The options which allow you to process are (1) the Convert Native Files to TIF option which will convert all of the emails and attachments to TIF and (2) the Create Native Load File option which will create a Summation DII load file with metadata and create Concordance DAT load file with metadata for native review.
Click here to learn how to convert native files to TIF with Bates stamp.

Q: I have a mixture of native files which include both eDocs, loose eMails and PST files.  Do I need to separate these files so that Breeze can process all of the files?
A:  You do not need to separate the native files before you process the group.  Breeze will process all of the files at once during either (1) the Convert Native Files to TIF or (2) Create Native Load File option.  Both options perform the metadata extraction, create Summation DII load file, and create Concordance DAT file.  Only the Convert Native Files to TIF performs the TIF conversion automatically.

Job Output

Q: My current project consists of native files which I need to convert to TIF with Bates stamping.  What are the steps I need to take to complete this project?
A: Assuming that all of the files in your data set need to be converted to TIF, simply follow these instructions:

  • Open the EDD tab
  • Select the Convert Native Files to TIF option and process your data
  • Go to the Document Tools tab
  • Launch the Image Manager
  • Select the Number & eStamp option and load your Breeze.mdb file and setup your processing job for your output

Click here for a video tutorial on this workflow.

Q: How am I able to tell if all of my files were processed to TIF with Breeze?
A: In the Breeze.mdb file, there is a table which houses the processing information and status for native files.  You can browse to this file and find out the file conversion status for your job.

  • Browse to the Breeze.mdb file and open the file
  • Open the File Attributes Table
  • Find the "TOIMAGE_STATUS" field
  • This field with have any of the following status codes
    • S - Skipped; This file will be skipped because it is not a supported file type on your system.  This could be because the file does not have an associated native application or file viewer installed on the workstation
    • C - Complete; This file has been successfully converted TI
    • O - Nothing; This means that this has not been processed at all
    • E - Error; There was an error when processing this file.  To find the error message, scroll to the "ERROR_MESS" field


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